Legal
Shipping Policy
Last updated: May 29, 2026
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding US federal holidays). You'll receive a shipment confirmation with tracking once your order leaves our fulfillment center.
Domestic Shipping (United States)
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard (USPS / UPS Ground) | 5–7 business days | Calculated at checkout |
| Expedited (2-Day) | 2 business days | Calculated at checkout |
| Overnight | Next business day | Calculated at checkout |
Delivery estimates begin after the processing period and apply to the contiguous 48 states. Alaska, Hawaii, and US territories may take additional time.
International Shipping
We currently ship to the United States only. International shipping is not available at this time. If you're outside the US and want to be notified when international shipping opens, email [email protected].
Shelf Stability
All GoodOnes™ formulas are shelf-stable through the printed expiry date. No refrigeration required during shipping or storage. We ship year-round including summer months without quality impact.
Lost or Delayed Shipments
If your order has not arrived within the estimated window, contact [email protected] with your order number. We'll investigate with the carrier and reship or refund at no charge if the package is confirmed lost.
Address Changes
Address changes must be requested within 1 hour of placing your order. Email [email protected] immediately — we cannot guarantee changes after the order enters processing.
Contact
[email protected] · Orders fulfilled by Flore Inc.